Patient Care Coordinator
$37,440–$66,560 year
On-siteLaguna Niguel, California, United States
Job Summary
Follow open and closing procedures, greet and check in patients, and have them complete and sign appropriate forms while reviewing for accuracy. Collect copayments, deductibles, and outstanding balances, answer phones, transfer calls, and communicate messages between patients and medical staff. Schedule appointments, verify insurance eligibility, check out patients, schedule follow-ups, and provide appointment-related documents. Respond timely to patient concerns, ensure work adheres to company policies and standards, and follow OSHA, HIPAA, and other regulations. Maintain regular attendance and participate in staff meetings.
Required Qualifications
- High School Diploma/GED
- 1+ years of medical practice office experience
- Basic level of experience with MS Office
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
- Helping customers gives you energy
- Get charged up by interacting with others
- Must be available for weekend shifts
- You believe that food is central to our lives
- Passionate about excellence
- If you have a smile to share, we'd love to have you
- We want amazing humans
Desired Qualifications
- Knowledge of medical terminology
- EMR experience
- Bilingual (English/ Spanish)
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