Patient Care Coordinator
$31,200–$33,280 year
On-siteClarksville, Indiana, United States
Job Summary
Perform a range of office tasks efficiently while supporting the Hearing Care Professional as their primary patient liaison. Optimize scheduling to maximize test opportunities and track patient engagement, handling incoming calls and following up professionally. Assist with local marketing efforts to cultivate new community relationships and referrals. Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Manage payments, reconcile cash balances, and oversee inventory while maintaining a clean, welcoming workspace. Requires a high school diploma, MS Office proficiency, and flexibility to work varying hours. Hourly wage range $15-16/hr.
Required Qualifications
- High School diploma or equivalent
- Proficiency in MS Office
- Flexibility to work varying hours
- Strong customer service orientation
- Team player with a positive, enthusiastic attitude
- Self-motivated, organized, and decisive
- Ability to handle incoming calls and follow up with patients professionally
- Ability to process clinic forms accurately to ensure HIPAA and state law compliance
- Ability to verify patient eligibility
- Ability to manage payments, reconcile cash balances, and oversee inventory
- Ability to maintain a clean, welcoming workspace
Desired Qualifications
- 2 years' experience in office administration, sales, or customer service
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