Patient Care Coordinator
On-site · Cleveland, Tennessee, United States
Job Summary
Patient Care Coordinator at RadX Inc. Plaza Imaging responsible for greeting patients, scheduling appointments, and ensuring documentation is in order. Acts as primary contact, coordinates with healthcare providers, handles insurance verification, and supports patient navigation through care options. Maintains accurate records and contributes to patient satisfaction. Requires 2+ years in medical office or radiology, knowledge of medical terminology, and strong interpersonal and communication skills to interact with patients, families, and clinicians. Emphasizes empathy, organization, and proactive problem-solving in a fast-paced, onsite environment.
Required Qualifications
- 2+ years in medical office or radiology setting is REQUIRED
- Knowledge of medical terminology is required
- Strong interpersonal skills and a compassionate approach to patient care
- Effective communication with patients, families, and healthcare professionals
- Organizational skills for managing appointments, documentation, and follow-ups
- Attention to detail for accurate patient information and care coordination
- Problem-solving abilities to handle challenges
- Time management in a fast-paced environment
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