Patient Care Coordinator

Patient Care Coordinator at iMotion Physical Therapy serves as the frontline liaison for patient care, coordinating all aspects from scheduling and follow-up to liaising with therapists, billing, and administrative staff. Key duties include managing patient appointments, coordinating care plans, maintaining patient records, handling inquiries, and assisting with insurance and billing queries. The role emphasizes exceptional organizational, interpersonal, and communication skills, with a strong focus on reducing wait times, improving patient satisfaction, and ensuring seamless patient flow through the clinic. Education: Bachelor’s degree preferred but not required; English fluency required; experience with EMR systems and healthcare administration is advantageous. Qualifications highlight empathy, adaptability, teamwork, attention to detail, and a patient-centered approach.