Patient Care Coordinator Per Diem

Verify insurance coverage and eligibility, update patient demographics, and schedule appointments according to department protocols. Process incoming and outgoing insurance referrals, obtain prior authorizations for orders like sleep studies and imaging, and manage appointment lists including no-shows and recalls. Resolve patient complaints, handle billing inquiries, and provide education on procedures and scheduling policies. Document all interactions in the electronic medical record system, process mail and faxes, and escalate urgent patient issues to leadership as needed. Maintain regular attendance and comply with health and safety regulations while supporting clinic operations.