Patient Care Coordinator - Peace Country Dental Clinic

Optimize the daily appointment schedule to ensure full utilization with minimal gaps, while managing all patient calls, confirmations, and amendments. Handle potential cancellations and objections to motivate patients to keep their scheduled appointments. Bill patients upon exiting treatment rooms, collect payments, submit insurance claims, and respond to fee inquiries. Maintain the recall system and patient database, process referral letters, and file all patient records and charts. Make a positive and lasting impression on every patient from arrival to departure through active listening and empathetic communication.