Patient Care Coordinator (Part-time)
On-site · Frederick, Maryland, United States
Job Summary
Coordinate patient care at Maryland Oral Surgery Associates. Responsibilities include providing quality patient service, assisting patients in all phases of care, acting as primary contact for referring doctors, discussing treatment, following up on missed or unscheduled treatments, collecting deposits prior to surgery, handling inbound calls when needed, scheduling surgical appointments, following up on unscheduled treatment plans, coordinating doctor meetings, maintaining patient charts and required forms, verifying insurance, reviewing consultation charges, and backing up coworkers as needed. Requires on-site work, strong communication, Microsoft Office proficiency, understanding of dental/medical insurance, and professional presentation.
Required Qualifications
- High school diploma or equivalent required
- Proficient in Microsoft office applications including Word, Excel, and Outlook
- Understanding of dental and medical insurance
- Excellent customer service skills
- Excellent written and verbal communication skills
- Professional voice inflection and direct eye contact
- Professional business attire, appearance, and phone etiquette
- Belief in practice treatment and fees
- Proficient in basic math and accounting skills
- Experience working in a dental or healthcare setting preferred
- Experienced in WIN/OMS preferred
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