Patient Care Coordinator
$49,920–$56,472 year
On-siteMinnetonka, Minnesota, United States
Minnetonka, Minnesota, United StatesOn-siteFull Time$49,920–$56,472 yearMedium
Full TimeMedium
Job Summary
Greet and check in patients to create a welcoming experience, then coordinate schedules, confirm appointments, and manage follow-up communications. Answer inquiries about billing, insurance benefits, and account verification while accurately entering and maintaining patient records in practice management software. Collaborate with doctors and team members to resolve patient concerns and ensure efficient office operations. This role supports daily dental care workflows at Park Dental Minnetonka, a doctor-led network across Minnesota, Wisconsin, and Arizona.
Required Qualifications
- Warm, friendly, and professional with a passion for helping others
- Ability to remain calm and adaptable in a fast-paced environment
- Strong organizational skills with exceptional attention to detail
- Excellent verbal and written communication skills
- Strong multitasking and schedule coordination abilities
- Positive attitude and commitment to outstanding customer service
- Comfort learning and utilizing new technology and software systems
- Proficiency with Microsoft Office and general data entry skills
- Strong problem-solving skills and a proactive approach to supporting patients and teammates
- Monday/Tuesday: 1:30pm-8:15pm
- Wednesday/Thursday: 6:30am-2:15pm
- Friday (Alternating E/O): 6:30am-1:00pm or 8:30am-4:15pm
Desired Qualifications
- Dental experience
- Previous experience in customer service, healthcare, hospitality, retail, or administrative roles
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