Patient Care Coordinator - Okemos location

The Patient Care Coordinator oversees front desk operations to support clinic production and patient experience, ensuring appointments run smoothly, collecting billing and demographic information prior to services, educating patients on Peak Performance Physical Therapy services, and upselling appropriate services while adhering to payer guidelines and privacy regulations. Responsibilities include managing patient scheduling to maximize provider productivity, reducing no-shows and cancellations, converting referrals into evaluations, obtaining accurate billing and demographic information, collecting payments, and executing administrative tasks to support daily clinic operations. The role emphasizes proactive patient education on services and programs, compliance with healthcare regulations, and contributing to clinic revenue growth through service awareness and engagement.