Patient Care Coordinator

Greet patients and visitors professionally while answering phone calls and responding to inquiries promptly. Schedule appointments, manage calendars, and collect verified patient information including insurance details. Process payments, handle insurance billing and claims, and manage the check-in and check-out process with paperwork. Maintain accurate patient records, ensure HIPAA compliance, and coordinate with clinical staff for smooth office operations. Monitor reception area cleanliness, file documents, and direct patients to appropriate waiting areas. Follow established emergency protocols and attend required training sessions. Full-time Monday to Friday 8am-4pm or 10am-6pm schedule.