Patient Care Coordinator - Mason Clinic

Patient Care Coordinator overseeing front desk operations and scheduling optimization to support clinic production, patient experience, and overall business performance. Responsibilities include ensuring accurate billing and demographic information, converting referrals to evaluations, educating patients on Peak Performance Physical Therapy services, recommending appropriate add-on or supplementary services, and upselling services in an ethical, patient-centered manner while adhering to payer guidelines and HIPAA regulations. The role supports clinic revenue growth through service awareness and engagement and requires strong communication, organizational, and multitasking abilities in a fast-paced healthcare environment.