Patient Care Coordinator (Kingston, TN)

Receive patients into the clinic, greet arrivals, and answer phones using the standard script. Facilitate a concierge-level experience by keeping the office neat, preparing refreshments, and leading the morning huddle. Administer intake forms, review charts, and update the patient management system. Manage the schedule by confirming appointments, scheduling follow-ups, and preparing for special events. Track orders, sales, and payments while maintaining cash till and reconciling deposits daily. Collect insurance information, submit billing requests, and monitor claim status. Build the practice through patient outreach, remarketing calls, and retention efforts. Maintain accurate patient records, organize files, and adhere to HIPAA guidelines.