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Phoenix Physical Therapy2 days ago

Patient Care Coordinator II

On-site · Richmond, Virginia, United States

Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Coordinate front-office operations for a medical clinic, including scheduling, billing, insurance verification, patient registration, and cash collection. Manage patient demographics, verify active coverage, ensure authorization/referral documentation, and maintain accuracy of accounts in the EMR system. Schedule and recapture appointments, collect co-pays/deductibles and document all monetary transactions, audit visits for proper prescriptions and authorizations, answer calls, arrange referrals, and support daily clinic operations. Requires strong customer service, data-entry accuracy, and proficiency with EMR systems and Microsoft Word; CPR certification; and the ability to manage multiple tasks in a fast-paced healthcare environment.

Required Qualifications

  • High School Diploma or GED required
  • CPR Certification required
  • Proficient with Microsoft Word
  • Strong data-entry skills with EMR systems
  • Excellent customer service
  • Ability to communicate effectively with a wide variety of people
  • Strong organizational skills and attention to detail
  • Ability to handle multiple tasks in a busy environment
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Phoenix Physical Therapy

Patient Care Coordinator II

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