Patient Care Coordinator I
On-siteIndiana, Pennsylvania, United States
Job Summary
Greet patients and visitors, answer phones, and relay messages while maintaining a courteous and friendly manner. Schedule and remind patients for services, perform insurance verification, and collect co-payments, co-insurance, and deductibles. Process credit card payments and ensure procedure codes are accurately entered into the EMR. Oversee clinic cleanliness and inventory, assist with treatment room setup, and maintain safety and sanitary requirements. Meet patients on their first visit to complete necessary paperwork and conduct end-of-day procedures. Maintain patient confidentiality in accordance with company guidelines and perform other office support work as needed.
Required Qualifications
- High School Diploma or GED
- 0-2 years of previous experience in a medical office, customer service, or other related business
- Current CPR Certificate
- Ability to communicate effectively and professionally with a wide variety of people
- Strong organizational skills with attention to detail and accuracy
- Ability to follow directions
- Proficient with Microsoft word
- Strong data entry skills with EMR systems
- Ability to handle multiple tasks in a very busy environment
- Consistent and regular use of phone
- Must be able to keep numbers in correct order on a very consistent and regular basis
- Regular and consistent use of keyboard and mouse
- Must be able to occasionally lift up to 50 pounds
- Consistent sitting for many hours at one time
Desired Qualifications
- Associates Degree or college level business courses
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