Patient Care Coordinator I
On-siteMillbrook, Alabama, United States
Millbrook, Alabama, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Greet patients and visitors, answer phones, and relay messages while maintaining a courteous and friendly manner. Schedule and remind patients for services, perform insurance verification, and collect co-payments, co-insurance, and deductibles. Process credit card payments and ensure procedure codes are accurately entered into the EMR. Oversee clinic cleanliness and inventory, assist with treatment room set-up, and maintain safety and sanitary requirements. Conduct end-of-day procedures and complete necessary paperwork during first visits. Maintain patient confidentiality in accordance with company guidelines.
Required Qualifications
- High School Diploma or GED
- 0-2 years of previous experience in a medical office, customer service, or other related business
- Current CPR Certificate
- Ability to communicate effectively and professionally with a wide variety of people
- Strong organizational skills with attention to detail and accuracy
- Ability to follow directions
- Proficient with Microsoft word
- Strong data entry skills with EMR systems
- Ability to handle multiple tasks in a very busy environment
- Consistent and regular use of phone
- Must be able to keep numbers in correct order on a very consistent and regular basis
- Regular and consistent use of keyboard and mouse
- Must be able to occasionally lift up to 50 pounds
- Consistent sitting for many hours at one time. Majority of day (50%+) is spent sitting at a desk.
Desired Qualifications
- Associates Degree or college level business courses
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