Patient Care Coordinator - Gladstone Dental Centre

Welcome and assist patients upon arrival to create a warm first impression. Optimize the daily appointment schedule, manage the recall system, and maintain accurate patient records. Handle incoming calls for scheduling, confirmations, and cancellations while processing referral letters and filing charts. Proactively manage potential cancellations and address objections to retain appointments. Complete patient billing, process payments, submit insurance claims, and respond to fee inquiries. Requires minimum one year of dental administration experience and familiarity with dental software. Full-time Monday through Friday schedule with competitive hourly pay.