Patient Care Coordinator (Front Desk)
On-sitePort Orange, Florida, United States
Job Summary
Answer phone calls, greet patients, and ensure the entrance area remains clean and organized while obtaining required patient information. Assist with scheduling appointments and notify physicians of arrivals to maintain on-time schedules. Retrieve and file patient records, collect payments, and update information in the EMR. Manage office supply inventory by checking, ordering, and stocking supplies. Maintain confidentiality of patient records and contribute to additional team duties as requested. Based in Port Orange, FL, this role supports physicians in delivering complex health services within a mission-driven environment focused on chronic illness care.
Required Qualifications
- Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
- Must be an effective communicator with excellent grammar and interpersonal skills
- Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
- Demonstrated experience as a motivated and dedicated team member with a stable work history
- Thrives in a fast-paced collaborative environment
- Reliable transportation
- The ability to pass a drug test
- The ability to pass a background check
Desired Qualifications
- Prior experience working in a podiatric or orthopedic practice
- Medical billing and coding experience
- Experience working in an EMR, Athenahealth
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