Patient Care Coordinator (Fond Du Lac, WI)

Front-office patient coordinator for a hearing-healthcare clinic in Fond Du Lac, WI. Responsibilities include greeting patients, managing the clinic schedule and patient accounts, maintaining patient records, handling insurance information and verification, submitting insurance billing, managing accounts receivable and inventory, coordinating specials/events, and supporting retention marketing. Requires excellent customer service, strong organizational skills, HIPAA privacy awareness, and proficiency with patient management software and office tools. Roles emphasizes a concierge-level patient experience, scheduling, and effective communication to ensure smooth clinic operations.