Patient Care Coordinator (Fond Du Lac, WI)
$39,520–$45,760 year
On-site · Fond du Lac, Wisconsin, United States
Job Summary
Patient Care Coordinator located in Fond Du Lac, WI, serving as the face of the clinic by guiding patients through the journey to better hearing. Responsibilities include greeting patients, administering intake forms and updates to patient records, managing the clinic schedule and patient accounts, handling insurance information and billing follow-up, maintaining an organized front office, leading the morning huddle, supporting retention marketing, and ensuring HIPAA-compliant handling of confidential information. Proficient computer skills and familiarity with practice-management software are desirable, along with strong customer service and multitasking abilities to support a high-volume hearing healthcare clinic environment.
Required Qualifications
- High school diploma or GED
- 1-2 years’ experience in a customer service or retail position preferred
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