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Starkey HearingPosted 1 month ago

Patient Care Coordinator (East Tamarac, FL)

$33,883–$44,325 year

On-siteTamarac, Florida, United States

Full TimeLarge

Job Summary

Conduct front office operations by greeting patients, managing clinic schedules, and administering intake forms. Facilitate a concierge-level experience through phone management, same-day follow-up calls, and daily office maintenance including coffee preparation. Process patient accounts receivable, track orders and payments via software, and reconcile deposits daily. Submit insurance billing requests, verify benefits, and maintain accurate patient records while adhering to HIPAA guidelines. Lead morning huddles, prepare for special events, and execute outreach marketing to support patient retention.

Required Qualifications

  • High school diploma or GED
  • 1-2 years' experience in a customer service or retail position preferred
  • Proficient computer skills
  • Ability to manage all confidential information with complete discretion
  • Ability to organize and multitask
  • Problem solving skills
  • Good communication and interpersonal skills
  • A strong desire to learn and positive outlook
  • Ability to pass a basic computer assessment during in person interview

Desired Qualifications

  • Preferred experience with Sycle, Pay Junction, Microsoft 365 programs, or similar systems
  • Industry familiarity

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