Patient Care Coordinator
On-siteWoodstock, Georgia, United States
Woodstock, Georgia, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Conduct outbound and follow-up calls to potential and existing patients to drive revenue, while greeting visitors, obtaining referrals, and understanding current marketing promotions. Schedule appointments using internal database software and manage office supply inventory to keep the clinic ready. Maintain accurate accounts of petty cash, bank deposits, and credit transactions, and oversee hearing aid inventory levels. Collect insurance documentation directly from patients while ensuring compliance with HIPAA laws. Coordinate patient interactions and needs to support clinic operations and achieve revenue goals.
Required Qualifications
- High School Diploma or equivalent
- Minimum of 1 year of previous front office, preferably in a customer service or sales setting
- Superior multi-tasking and time management discipline
- Ability to work independently and collaboratively with staff and support services
- Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
- Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel
Desired Qualifications
- Associate degree preferred but not required
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