Patient Care Coordinator
$37,440–$43,680 year
On-sitePlymouth, New Hampshire, United States
Job Summary
Welcome patients and manage daily clinic operations by handling 50-75 inbound and outbound calls, scheduling appointments, and processing PPI intakes. Collect and verify medical insurance information, process payments, and oversee hearing aid supplies inventory while maintaining office cleanliness and HIPAA standards. Coordinate patient interactions to support revenue goals and ensure a positive experience. This role requires strong communication skills and familiarity with EMR systems. HearingLife offers a comprehensive onboarding program and an apprentice path to become a Hearing Aid Specialist.
Required Qualifications
- High school diploma or GED
- Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role
Desired Qualifications
- College degree
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