Patient Care Coordinator
$35,360–$45,760 year
On-siteEdina, Minnesota, United States
Job Summary
Welcome patients and maintain high-level customer service while managing inbound and outbound phone calls totaling 50-75 daily. Schedule and confirm all patient appointments, process PPI intakes, and collect and verify medical insurance information. Order and receive office supplies, manage hearing aid inventory, process payments, and maintain office cleanliness. Uphold all HIPAA standards while supporting clinic revenue goals and coordinating patient interactions. This full-time role in Edina and Plymouth, MN offers a monthly bonus opportunity, comprehensive onboarding, and a path to become a Hearing Aid Specialist through our apprentice program.
Required Qualifications
- High school diploma or GED
- Associate degree
- 1-2 years of experience in a customer service, administrative, or healthcare-related role
- Strong interpersonal and communication skills (verbal and written)
- Exceptional organizational skills with attention to detail
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable using technology, including scheduling software and electronic medical records (EMR) systems
Desired Qualifications
- Associate degree preferred
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