Patient Care Coordinator
On-siteGoldsboro, North Carolina, United States
Job Summary
Drive patient appointment and clinic revenue generation by making outbound and follow-up calls to potential and existing patients. Greet all patients, obtain referrals, and understand current marketing promotions while maintaining a positive patient experience. Manage administrative functions including data entry, appointment scheduling, office supply inventory, petty cash, and hearing aid stock. Collect insurance documentation and ensure compliance with HIPAA laws during direct patient interactions. Requires a strong sales mindset, superior multi-tasking skills, and proficiency in MS Office Suite. Full-time role with competitive compensation and comprehensive benefits including health, dental, vision, and 401(k).
Required Qualifications
- High School Diploma or equivalent
- Minimum of 1 year of previous front office, preferably in a customer service or sales setting
- Superior multi-tasking and time management discipline
- Ability to work independently and collaboratively with staff and support services
- Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
- Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel
Desired Qualifications
- Associate degree preferred but not required
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