Patient Care Coordinator - Crown Heights
$19,000–$22,000 year
On-siteBrooklyn, New York, United States
Brooklyn, New York, United StatesOn-siteFull Time$19,000–$22,000 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Greet patients upon entering the center and via phone, then register them for visits, verify insurance, and collect payments. Answer and route calls, resolve patient questions, and document all information accurately in the EMR. Direct patient flow in the waiting area, organize office supplies, and maintain cleanliness while ensuring 100% compliance with company policies. Assist with clinical intake, vitals collection, and scribe duties as needed, always maintaining patient confidentiality and HIPAA standards.
Required Qualifications
- High school diploma or equivalent
- Minimum of one (1) years' experience working in a customer service setting
- Strong customer service skills
- Friendly and positive/enthusiastic presentation
- Strong attention to detail
- High level of organization
- Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
- Excellent interpersonal, communication, and diplomacy skills
- Team player who takes initiative
- Professional demeanor across all interactions
- Ability to perform essential functions as outlined
- Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs
- Traverse across different areas of the office/clinic and/or to different office/clinic locations
- Observation of details at close range (within a few feet of the observer)
Desired Qualifications
- Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi
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