Patient Care Coordinator - Castle Pines Family Practice
$41,600–$49,920 year
On-siteHighlands Ranch, Colorado, United States
Job Summary
Greet and register patients upon arrival, accurately collecting personal and insurance information while maintaining confidentiality. Schedule and confirm appointments, coordinate with providers to optimize daily schedules, and answer incoming calls professionally. Verify medical insurance coverage, assist with billing questions, and process payments. Maintain organized patient records ensuring compliance with healthcare regulations and privacy standards. Complete pre-visit planning to remind patients of visits and verify insurances. This role reports to the Front Office Supervisor and takes directions from the Practice Manager.
Required Qualifications
- High school diploma or equivalent
- Proficiency in using computer systems and electronic health record (EHR) software
- Strong communication skills, both verbal and written, with excellent telephone etiquette
- Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus
Desired Qualifications
- Associate degree or higher in healthcare administration or related field
- Experience working in a primary care or outpatient clinic setting
- Familiarity with healthcare compliance standards such as HIPAA
- Certification in medical office administration or patient coordination
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of medical insurance processes, patient billing, and appointment scheduling
- Proven experience in healthcare registration or front desk operations within a medical or clinical environment
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