Patient Care Coordinator (Burnsville, MN)

Receive all patients into the clinic, greet arrivals, and answer phones using the standard script. Facilitate a concierge-level experience by keeping the office neat, preparing refreshments, and leading the morning huddle. Administer intake forms, review charts, and manage the patient schedule by confirming appointments and using strategic scheduling for new patients. Track sales, payments, and inventory through patient management software, while managing accounts receivable, deposits, and insurance billing requests. Build the practice through patient outreach, remarketing calls, and retention marketing. Maintain daily operational procedures, including file organization and strict adherence to HIPAA guidelines.