Patient Care Coordinator - Bloomington
$49,920–$56,472 year
On-siteBloomington, Minnesota, United States
Job Summary
Greet patients, check them in, and assist them throughout their visit while creating a welcoming experience. Coordinate and manage patient schedules, including appointments, confirmations, and follow-up communication. Answer questions regarding appointments, billing, and insurance benefits, and verify coverage to assist with account management. Accurately enter and maintain patient information and records, utilizing scheduling and practice management software to support daily operations. Collaborate with doctors and team members to ensure efficient office operations and resolve patient concerns. Work Monday through Friday with rotating hours, earning $24.00-$27.15 per hour.
Required Qualifications
- Warm, friendly, and professional with a passion for helping others
- Ability to remain calm and adaptable in a fast-paced environment
- Strong organizational skills with exceptional attention to detail
- Excellent verbal and written communication skills
- Strong multitasking and schedule coordination abilities
- Positive attitude and commitment to outstanding customer service
- Comfort learning and utilizing new technology and software systems
- Proficiency with Microsoft Office and general data entry skills
- Strong problem-solving skills and a proactive approach to supporting patients and teammates
- Mondays 6:30am - 2:15pm
- Tuesdays 1:30pm - 8:15pm
- Wednesdays 6:30am - 2:15pm
- Thursdays 6:30am - 2:15pm
- Saturdays 7am - 2:45pm (7/yr)
Desired Qualifications
- Dental experience is welcome but not required
- Dental insurance knowledge is a plus, but not required
- Previous experience in customer service, healthcare, hospitality, retail, or administrative roles is preferred
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