Patient Care Coordinator
On-site · Clayton, North Carolina, United States
Job Summary
Patient Care Coordinator I at a physical therapy clinic coordinates front-office operations and patient intake in Clayton, NC. Responsibilities include greeting patients, scheduling referrals and visits, verifying insurance, collecting payments, managing deposits and non-clinical documentation, and creating a welcoming clinic atmosphere. The role supports the Clinic Director, processes referrals into evaluations, and ensures smooth daily operations while maintaining compliance and training participation. Requires strong customer service, multitasking across computer programs, and the ability to work with minimal supervision in a dynamic clinic environment.
Required Qualifications
- High School Diploma or equivalent
- Excellent customer service skills
- Ability to multitask
- Organizational and time management skills
- Effective communication with Business Office and Field leadership
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