Patient Care Coordinator
On-site · Bethesda, Maryland, United States
Job Summary
Provide quality patient-focused administrative support as the primary contact for assigned referring doctors and patients. Assist patients in all phases of care, coordinate scheduling of surgical appointments, verify insurance, and maintain patient charts. Follow up on missed or unscheduled treatment, collect deposits prior to surgery, handle inbound calls when needed, and collaborate with RD’s and office staff to meet practice goals. Maintain forms and documentation, support billing-related tasks, and ensure professional, courteous interactions with patients and referring offices.
Required Qualifications
- High school diploma or equivalent
- Bilingual (English and Spanish)
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Understanding of dental and medical insurance
- Excellent customer service skills
- Excellent written and verbal communication skills
- Professional voice inflection and eye contact
- Professional business attire and phone etiquette
- Proficient in basic math and accounting skills
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