PATIENT CARE COORDINATOR - AXIS SPINE CENTER
On-sitePost Falls, Idaho, United States
Job Summary
Manage registration and pre-registration functions to ensure smooth patient transitions, preparing pre-registration packets and obtaining necessary documentation for billing and collections. Process co-payments and payments, register patients, update medical records, and perform nightly closing procedures. Back up incoming calls to direct them to the appropriate department and call patients for pre-registration notifications regarding copays and deductibles. Requires Microsoft Office proficiency, 40 wpm typing speed, and strong customer service skills. This role supports the Axis Spine Team at Northwest Specialty Hospital, recognized as a Best Place to Work in the Inland Northwest.
Required Qualifications
- Knowledge of basic computer programs such as Microsoft Office Suite
- Ability to type at least 40 words per minute
- Ability to relate and work effectively with others
- Demonstrates excellent written and verbal communication skills
- Strong Customer service background
Desired Qualifications
- Prior clerical or medical office experience preferred
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