Patient Care Coordinator
On-siteWake Forest, North Carolina, United States
Wake Forest, North Carolina, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Greet patients, manage check-in and check-out processes, and ensure accurate patient information. Handle dental insurance verification, collect co-payments, and manage billing inquiries while scheduling appointments and maintaining the office calendar. Answer phone calls and emails promptly, communicate with referring offices, and prepare daily schedules for the clinical team. Work closely with the clinical team to ensure seamless patient care and daily office operations. Monday through Thursday, 6:40 AM to 4:30 PM.
Required Qualifications
- Dental insurance verification experience
- Strong phone experience and professional telephone etiquette
- Appointment scheduling experience
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multi-task and manage time effectively in a fast-paced environment
- A positive attitude and a team-oriented approach to work
- Black scrubs
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