Patient Care Coordinator
$52,000–$64,542 year
On-siteCommerce, California, United States
Job Summary
Act as a liaison between prospects, patients, and AltaMed to serve as a patient advocate for non-medical issues affecting the entire family. Assist patients and family members with concerns regarding quality of care, staff interaction, access to care, enrollment assistance, general assistance, and information. This role operates within AltaMed, the nation's largest Federally Qualified Health Center, serving over 400,000 patients in Los Angeles and Orange Counties. The position requires a high school diploma, with a preferred B.S./B.A. in healthcare or business administration, and involves obtaining Certified Application Assessor (CAC) certification within 90 days. Bilingual Spanish/English or other specified languages are strongly preferred, and experience working with underserved populations is valued. Compensation ranges from $25.00 to $31.03 hourly, with eligibility for discretionary bonuses.
Required Qualifications
- Minimum high school diploma
- Minimum of 3 years of direct outreach/marketing/sales experience in the healthcare industry
- Minimum of 3 years of experience in Customer Service
- Certified Application Assessor (CAC) certification
- Bilingual Spanish/English or English/Mandarin Chinese or Cantonese or English/Vietnamese
Desired Qualifications
- B.S./B.A. degree in healthcare or business administration, or a related field of study
- Experience working with underserved populations
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