Patient Care Coordinator
On-site · Carrollton, Texas, United States
Job Summary
Patient Access Representative|Patient Care Coordinator role supporting front-office operations in Carrollton, TX. Responsible for handling inbound calls, scheduling and coordinating patient appointments, collecting copays, updating insurance information in the EHR, verifying benefits, documenting patient interactions, performing administrative tasks, and delivering excellent, empathetic customer service with professional de-escalation in a fast-paced clinical environment. In-person interview process; requires 2+ years of healthcare office experience and proficiency with EHR systems.
Required Qualifications
- Minimum of 2+ years of experience in a healthcare office or medical front-office setting
- Experience working with electronic health record (EHR) systems
- Strong typing and computer skills
- Knowledge of insurance verification and patient registration processes
- Excellent verbal and written communication skills
- Strong customer service and interpersonal abilities
- Ability to multitask in a fast-paced clinical environment
- Passion for patient service and professional demeanor
Desired Qualifications
- Experience in healthcare office or medical front-office setting
- Experience with electronic health record (EHR) systems
- Strong typing and computer skills
- Knowledge of insurance verification and patient registration processes
- Excellent verbal and written communication skills
- Strong customer service and interpersonal abilities
- Ability to multitask in a fast-paced clinical environment
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.