Patient Care Associate
On-siteSellersville, Pennsylvania, United States
Job Summary
Greet patients professionally in person and on the phone, quickly answering or referring questions and issues. Optimize provider schedules and patient satisfaction with efficient scheduling while notifying providers of patient arrivals. Comfort patients by anticipating anxieties and effectively answering questions. Ensure availability of treatment information by retrieving and updating patient records. Verify financial records, collect patient charges, and file and expedite third-party claims. Maintain office inventory and equipment by anticipating supply needs and expediting supply orders. Provide excellent customer service in a fast-paced environment. Bi-lingual English/Spanish is a plus.
Required Qualifications
- High School diploma or GED equivalent
- Detail-oriented
- Ability to multitask
- Exceptional customer service skills
- Ability to perform in a fast-paced environment
- Exceptional communication skills, both oral and written
- Knowledge of MS Office
Desired Qualifications
- Knowledge of electronic medical records software
- Experience in healthcare
- Bi-lingual English/Spanish
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