Patient Care Assistant (FGP)- Manhattan, Brain Spine Tumor Center
$58,543–$58,543 year
On-siteManhattan, New York, United States
Job Summary
Greet patients, manage check-in and check-out processes, and answer phones while scheduling appointments and directing calls. Escort patients to exam rooms, prepare spaces for provider visits, and validate medical records per FGP guidelines. Take vital signs, collect lab specimens, and update information in the Electronic Medical Record. Ensure exam rooms are cleaned per infection control standards and stock supplies and equipment. Process insurance eligibility, collect co-payments, and enroll patients in Patient Secure. Scan documents into Epic, monitor appointment reports, and address front-end work queues. Maintain patient privacy, communicate with clinical teams, and complete annual competencies including fire safety and HIPAA compliance.
Required Qualifications
- High school graduate or equivalent
- Working knowledge of English is evident in verbal, reading and writing abilities
- demonstrated ability in computer skills
- Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years
- Ability to complete multiple tasks efficiently
- Ability to thrive in a team work environment
- demonstrated ability to effectively communicate with all levels of the organization
Desired Qualifications
- Medical Assistant certification
- Proficiency in venipuncture and phlebotomy
- other language
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