Patient Benefits Coordinator
$50,502–$58,074 year
On-siteTacoma, Washington, United States
Job Summary
Conduct patient interviews and provide education on health coverage options, rights, and responsibilities for SSI, SSD, Medicare, Medicaid, and other resources. Assist applicants with enrollment support for social security disability, supplemental security income, and pharmacy discount programs. Accurately document patient information using electronic health records and support complex benefit cases, appeals, and grievances while coordinating with the Social Security Administration and Department of Social & Health Services. Stay current on changes to Medicare, Medicaid, ACA, and Tribal healthcare programs. This role serves as an essential link between patients, health coverage programs, and community resources within a culturally grounded, patient-first health and wellness center dedicated to serving the Indigenous community.
Required Qualifications
- Associate degree in a related field OR at least 2 years' experience in a healthcare setting with insurance exposure
- 2+ years of proven customer service experience in healthcare
- Ability to obtain Washington State Tribal Assister Certification within 1 month of hire (if not already certified)
Desired Qualifications
- Experience with Medicare A, B, C, and D, SSD, SSI, and Medicaid/Apple Health
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