Patient and Site Solutions Enablement Project Manager - UK/Europe - Remote
RemoteUnited Kingdom
Job Summary
Lead implementation and adoption of new data and technology processes for feasibility systems, including investigator survey tools and intelligence platforms. Act as the conduit between functional SMEs, vendors, and technical teams to manage system configuration, integration, and support activities. Drive team adoption through the organization of training materials, creation of proposal-ready capabilities, and execution of change management initiatives. Ensure ROI expectations are met by analyzing performance metrics and optimizing workflows across end-to-end feasibility processes. Collaborate with internal stakeholders and external vendors to resolve issues and enable innovation in site selection and patient engagement solutions.
Required Qualifications
- At least 7 years' experience in feasibility or technology and enablement process roles
- Experience in vendor interactions during the development of new technology systems and the change management activities associated with new technology implementation within feasibility in the clinical research industry
- Ability to travel when required, no more than 10%
- Ability to function as part of a remote team
- Strong analytical skills
- Excellent networking skills
- Excellent written and verbal communication skills
- Excellent negotiation, influencing and problem-solving skills
- Self-motivated with proactive issue monitoring and management including risk assessment and contingency planning
- Possess a combination of critical thinking and operational expertise and efficiency
- Ability to conduct complex analyses and research, weighing priorities
- Ability to work at a fast pace with short timelines and minimal oversight
- Must understand the end-to-end processes used by the feasibility teams
- Must be able to influence the team globally through good communication and organization skills
- Must be able to lead and drive complex interactions and oversee the successful implementation and adoption of new processes pertaining to data and technology innovation activities
- Must act as an expert conduit between the functional SMEs, the selected vendors and our technical teams
- Must have experienced matrix management leadership
- Must ensure that ROI expectations are achieved for the solutions the team is building and utilizing
- Must be a System and process SME
- Must have deep knowledge of core strategy tools, systems and their associated workflow
- Must be responsible for ensuring process optimization and training
- Must support multi-stakeholder discussions and change management activities
- Must be able to act as an expert in interactions amongst stakeholders
- Must be able to lead the development and roll-out of training & communication activities for Feasibility systems
- Must act as a single point of escalation for issue identification and resolution
- Must be able to oversee, drive and enable activities connected to the development of new systems
- Must be able to collaborate with other internal and external stakeholders during the identification, configuration, implementation, and support / maintenance of their solution(s)
- Must be able to manage activities of external vendors in line with agreed scope
- Must be able to communicate new system requirements and configurations from a business perspective
- Must be able to resolve issues when they arise
- Must be able to successfully deliver the integration of new processes
- Must be able to drive innovation of our tools across the proposal and delivery processes
- Must be a core influencer and expert communicator
- Must be able to facilitate effective communication internally and externally with vendors and our sponsors
Desired Qualifications
- Scientific Degree or clinical degree with 5+ years experience in feasibility process enablement roles
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