Patient Advocate Part-Time
On-siteWinter Haven, Florida, United States
Job Summary
Provide personalized guidance on Premium Cannabis products, resolve customer inquiries, and fulfill orders using the POS system while maintaining strict regulatory compliance. Meet individual and team sales targets by applying the customer experience selling cycle with tailored product suggestions. Keep the dispensary stocked, clean, and tidy, ensuring all areas including restrooms are guest-ready. Assist management with store operations and foster a positive, inclusive environment that encourages forward thinking. Accommodate varied shifts, weekends, and holidays while maintaining punctual attendance in a dispensary setting.
Required Qualifications
- Must stay current and adhere to all policies and regulations of the state cannabis agency.
- Must meet age requirement as outlined by state cannabis agency.
- Able to pass all background checks as required by state cannabis agency.
- Able to accommodate scheduling that may include varied shifts, weekends and holidays.
- Maintain regular and punctual attendance.
- High school diploma/GED required
- Must be able to exchange accurate information about product offerings.
- Must be able to remain in a stationary position when checking in customers or when operating the register.
- Must be able to twist, turn, bend, stand and walk as required to perform the duties associated to functioning as a dispensary agent.
- Must be able to constantly move and transport dispensary products/totes up to 30 lbs. throughout the dispensary.
Desired Qualifications
- 1-3 years' experience working in a cannabis retail setting preferred
- Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
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