Patient Advocate - MOD
$49,400–$53,040 year
On-siteMamaroneck, New York, United States
Job Summary
Provide basic education on chronic diseases and develop care plans to improve health outcomes for patients and caregivers. Navigate concrete services by making timely referrals, assisting with paperwork, and facilitating enrollment in low-cost pharmaceutical programs. Serve as a liaison between primary care providers and patients to coordinate specialty appointments, address transportation barriers, and acquire medical records. Complete enrollment for the New York State Cancer Services Program and assist patients in navigating cancer screening and treatment processes. Document all patient care activities in the Electronic Medical Record and conduct data tracking and reporting as assigned. Bilingual English/Spanish with a valid NYS driver's license and daily car access required. High School Degree required; customer service experience essential.
Required Qualifications
- Bilingual English/Spanish with written and verbal fluency in both languages
- Valid NYS driver's license and daily access to car
- High School Degree
- Customer service experience
- Passionate about providing high quality care to low income, under-served individuals and those lacking access to health care
- Able to function effectively as a member of an interdisciplinary team and committed to collaborative team based care
- Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multicultural programming
- Proficient computer use, including Microsoft Office applications
- Able to understand and follow detailed instructions
- Highly organized and self-directed, able to multi-task
- Flexible and exhibits the ability to adapt as situations evolve
- Comfortable working in a fast-paced, high accountability environment
- Effective in problem solving and exhibits excellent judgment and the ability to prioritize
Desired Qualifications
- College credits
- Associates Degree
- Bachelor's degree
- Experience with community and health organizations
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