Patient Advocate Level I
$35,360–$35,360 year
On-siteConshohocken, Pennsylvania, United States or King of Prussia, Pennsylvania, United States
EXPIREDConshohocken, Pennsylvania, United States or King of Prussia, Pennsylvania, United StatesOn-siteFull Time$35,360–$35,360 yearLarge
Full TimeLarge
Job Summary
Make outbound calls to schedule patients in a timely manner to ensure internal and external metrics are met. Complete special projects or tasks as assigned by the supervisor and investigate cases requiring missing information necessary for initial evaluations. Provide best-in-class customer service to all callers while maintaining clear, efficient communication with Adjusters and Nurse Case Managers. Understand MedRisk's interdepartmental procedures and comply with them to achieve Department goals for Quality and Quantity of work input.
Required Qualifications
- Bachelor's Degree preferred
- Excellent communication skills
- Self-motivated
- Strong work ethic
- Ability to multi task in a fast paced environment and to work independently
- Detail oriented, time management and solid organizational skills
- Ability to think critically
- Solid MS Word, Excel and Outlook experience
- Strong data entry skills
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