Patient Advocate
On-siteAlpharetta, Georgia, United States
Alpharetta, Georgia, United StatesOn-siteFull TimeLicense Or CertificationSmall
Full TimeLicense Or CertificationSmall
Job Summary
Verify patient demographics, insurance eligibility, and financial responsibility while collecting copayments and generating fee tickets. Communicate with providers to facilitate clinic flow, schedule appointments in person and telemed, and pull or prepare next-day patient charts. Assist patients with account balance inquiries and benefits questions, maintain front office inventory, and respond to patient emails and calls. Perform assigned administrative duties and participate in corporate innovation and change management initiatives. This role requires living in Georgia to commute to our Alpharetta, GA office.
Required Qualifications
- EMR system experience
- Must be a team player and uphold FusionSleep's Core Values and Fundamentals
- Must be personable and treat patients with care and respect
- Ability to truly multi-task with accuracy; strong organizational skills
- Must be both flexible and reliable
- Professional appearance and demeanor
- Strong critical thinking and problem solving
- Ability to address multiple ongoing challenges
- Exceptional customer service skills
- Basic PC skills with a proficiency in Google Drive
- Must be able to live in Georgia and commute to our office in Alpharetta, GA
Desired Qualifications
- One (1) year of experience working in a medical/clinic setting
- Entry level Medical Assistant
- Sleep Medicine or Respiratory Care experience
- Care Cloud Practice Management
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