Patient Administrator- Somerset West-Stellenbosch
On-site · Stellenbosch, Western Cape, South Africa
Job Summary
Patient Administrator at a Somerset West/Stellenbosch healthcare facility, responsible for welcoming patients and visitors, handling inquiries, coordinating appointments, managing check-in/out, maintaining patient records, and supporting front desk operations. Requires experience with hospital administration, billing processes, insurance verification, and proficiency with electronic and paper records. Will work with integrated systems (e.g., GoodX) and must communicate effectively in English and Afrikaans, ensuring privacy and accuracy in patient data and financial transactions.
Required Qualifications
- Grade 12 or equivalent NQF level 4
- A National Diploma or Relevant NQF 6 qualification in Administration will be advantageous
- A minimum of 2-4 years Hospital/Healthcare industry experience
- Billing background would be beneficial
- Basic working knowledge of ICD and CPT coding
- Knowledge of Medical Aid rules, limits and processes
- Proven track record and dedication to quality and superior customer service
- Knowledge of Alternative Re-imbursement tariffs essential
- Strong systems knowledge and proficiency in business processes, compliance and governance
- Relevant computer proficiency (Microsoft Office)
- Good command of English and Afrikaans, written and oral
- Additional language skills would be advantageous
- Good verbal, written and interpersonal communication skills in English and Afrikaans
- Ability to work well under pressure and to maintain effectiveness during changing conditions
- Ability to work effectively and co-operatively with others by establishing and maintaining good working relationships with coworkers, stakeholders, clients
Additional Requirements
- Must have own transport
- Non-smoker
- Must live in the Somerset West/Stellenbosch area or surrounds
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.