Patient Admin Associate - Regular Full-Time - Barzakay Clinic - 2026-18277
On-siteToronto, Ontario, Canada
Job Summary
Coordinate patient flow and activities across multiple outpatient clinics to ensure smooth operations. Complete referral intakes, follow up with sources for missing patient information, and schedule appointments for medical procedures and diagnostic tests. Register high-volume patients, obtain demographics and billing data, and respond to inquiries and voicemails. Expedite verbal or stat result requests and file, sort, and fax reports. Perform data entry in relevant information systems while maintaining accurate patient records. Requires a Medical Secretarial diploma, two years of experience, and proficiency in Accuro and SunnyCare systems.
Required Qualifications
- Successful completion of a one (1) year Medical Secretarial program/diploma at the community college level and medical terminology course
- Minimum of two (2) years related practical experience or the equivalent combination of education and experience
- Prior experience as a Medical Secretary in a fast paced outpatient clinic setting with patients with a neurological disease
- Working knowledge of Organisational Information Systems such as Accuro, SunnyCare, QuadraMed
- Experience in booking necessary diagnostic tests/procedures
- Typing 40 net w.p.m. with maximum 5% error rate for data entry
- Demonstrated understanding of general medical and diagnostic imaging terminology
- Demonstrated effective organizational and time management skills
- Demonstrated critical thinking and problem solving skills
- Demonstrated excellent interpersonal, verbal and written communication skills
- Strong organizational skills in order to meet deadlines
- Ability to work efficiently, independently and collaboratively in a fast paced, flexible team environment
- Ability to adapt to change and implement plans and processes to meet the evolving needs of the patients and clinic
- Demonstrated satisfactory performance and attendance
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