Patient Acquisition Analyst
On-site · Glen Allen, Virginia, United States
Job Summary
Patient Acquisition Analyst at Master Center for Addiction Medicine focusing on driving patient growth through identifying, tracking, and optimizing onboarding and outreach workflows. Responsibilities include managing IOP intake and group capacity, verifying insurance coverage, tracking inactive inquiries, re-engaging patients to improve conversion to scheduled care, overseeing automated follow-ups, reporting referral-partner activities, collaborating with Business Development and Operations to streamline onboarding, maintaining up-to-date CRM/EHR data, and delivering regular metrics insights to leadership. The role requires strong organizational, analytical, and communication skills, experience with EHRs/CRMs, and comfort working in a healthcare setting with potential behavioral health or substance use treatment exposure.
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