Patient Accounts Supervisor
On-siteKirksville, Missouri, United States
Job Summary
Oversee a team of Billing Specialists to ensure timely and accurate entry of transfers, discharges, and clinical reviews in external databases. Monitor clinical review requests, research outstanding accounts receivable, and submit claims to DMH for payment while applying insurance credits. Conduct weekly one-on-one meetings with supervisees to support development and address training needs. Provide timely reports to the Program Director, CFO, and Executive Team regarding client billing activity. Perform audits of billable services for DMH programs, grants, and other funded initiatives, and monitor rebilling for services impacted by funding source changes. Work Monday through Friday from 8:00 A.M. to 5:00 P.M. in Kirksville, MO.
Required Qualifications
- High school diploma with coursework in typing and business practices
- Minimum of three (3) years of experience in a secretarial or bookkeeping role
- At least two (2) years of computer-based work
- Strong knowledge of medical billing and electronic claims processing
- Proven ability to supervise and train staff effectively
- Excellent communication and customer service skills
- High accuracy in 10-key and alphanumeric data entry
- Proficiency in word processing, spreadsheets, databases, and web-based applications
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