Patient Accounts Representative
$35,360–$39,520 year
On-siteJacksonville, Florida, United States
Job Summary
Review and process claims for accuracy and completeness before submission, monitor accounts receivable, and follow up on unpaid claims while resolving denials. Communicate with patients regarding their accounts, balances, and insurance benefits, and work closely with clinical and administrative teams to ensure accurate documentation and billing compliance. Maintain patient account records with integrity, confidentiality, and attention to detail. This role offers competitive hourly pay of $17.00 to $19.00, full benefits including medical, dental, and vision, and supports a supportive, clinician-led team culture focused on seamless, patient-centered care.
Required Qualifications
- High school diploma or equivalent
- At least 1 year of experience in medical billing, collections, or patient accounts
- Strong understanding of insurance claims, EOBs, and reimbursement procedures
- Familiarity with EMR/EHR systems and office software
- Excellent communication, organization, and problem-solving skills
- Ability to handle sensitive financial and medical information with discretion
Desired Qualifications
- coursework in healthcare billing or finance
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