Patient Accounts Representative
$49,920–$56,160 year
On-site · New Haven, Connecticut, United States
Job Summary
The Patient Accounts Representative verifies, creates and maintains patient accounts in billing and carrier systems; performs data entry; documents CS-HHC sliding scale fees ensuring accurate discounts; runs bills electronically and manually, monitors billing reports for accuracy; posts payments; manages denied claims using established denial-management practices; collaborates with patients and guarantors to assess financial needs and identify financial assistance resources to facilitate payment for services while ensuring HIPAA compliance.
Required Qualifications
- High School Diploma required with some Business courses or Medical Certificate preferred.
- Associate’s Degree in Human Services or General Business desired.
- At least one (1) year of experience in collections, billing or financial analysis preferred.
- Excellent computer skills and basic knowledge of insurance is required.
- Must be able to work effectively with all populations and exhibit good customer service skills when communicating in person or via telephone with patients.
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