Patient Account Representative Specialist (Hybrid)
Hybrid · Kansas City, Missouri, United States
Job Summary
Senior Patient Account Specialist focusing on insurance billing and claims follow-up across Medicare, Medicaid, and commercial carriers; responsible for ensuring claims are processed accurately and timely, sharing knowledge with the team, and contributing to process improvements. Requires an associate degree or 7 years of relevant billing/claims experience, 3+ years in hospital/clinic billing, and strong proficiency with CPT/ICD/HCPCS, HIPAA 837i, and revenue codes, plus Excel, Outlook, Word, and 10-key. The role entails leadership, training, and reporting to support patient satisfaction and financial operations in a healthcare setting.
Required Qualifications
- Associate degree OR 7 years of solid billing/claims experience
- At least 3 years of experience in a hospital, clinic, or billing office
- Deep knowledge of Medicare, Medicaid, and commercial insurance billing
- Tech-savvy — Excel, Outlook, Word, and 10-key
- Experience with HIPAA transaction sets (837i), CPT/ICD/HCPCS, revenue codes
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