Patient Account Representative
$37,440–$41,600 year
Remote · Arizona, United States or Texas, United States
Job Summary
Remote Medical Collector role focused on end-to-end payor follow-up and accounts receivable optimization for a growing physical therapy network. Responsibilities include managing primary/secondary claims, responding to billing inquiries from patients and insurers, collaborating with clinics to resolve outstanding balances, resolving denials and submitting appeals, using efficient resources to secure timely payment of open claims, researching correspondence, and ensuring daily A/R progress toward company goals. Requires high attention to detail, strong knowledge of medical billing terminology, and experience with insurance systems. Fully remote from listed US states, with a 40-hour/week schedule (Mon-Fri).
Required Qualifications
- High School/G.E.D requirement or equivalent combination of education and experience required
- 2 years prior medical receivable collections experience preferred
- Understanding of medical claims processing
- Experience with insurance systems
- Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
- Ability to understand claim denials/rejections
- Ability to read an Explanation of Benefits
- Knowledge of medical terminology
Desired Qualifications
- High School/G.E.D requirement or equivalent
- 2 years prior medical receivable collections experience preferred
- Understanding of medical claims processing
- Experience with insurance systems
- Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
- Ability to understand claim denials/rejections
- Ability to read an Explanation of Benefits
- Knowledge of medical terminology
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